FAQ

FAQ

To serve you better, we've assembled a list of our customers' most frequently asked questions. If you did not find your answer here, feel free to contact us.

Why is my bill so high?

Please consider reviewing your water usage on your bill. Pay note to possible increased water usage and a potential water leak. You may also call us at (337) 948-3785 to review your statement.

Why didn’t I get my bill?

Please call our office at (337) 948-3785 to verify your address with us. The delay could also be due to holidays and weekends that can delay receipt of your statement.

Who is eligible for membership?

Any bona fide owner of a rural residence having a reasonable accessibility to the source of, and who are in need of having water supplied for domestic, livestock and garden purposes, from the water system constructed, maintained and operated by the Corporation may become a member in Lewisburg-Bellevue Water System, Inc.

Individual renters, commercial businesses, firms, corporations, partnerships, associations, business trusts, federal agencies thereof or any political subdivision of the State of Louisiana who are in need of water supplied from the Corporation are not eligible in membership in the Corporation may apply for water service form the Lewisburg-Bellevue Water System, Inc.

For more information on membership, please click here.

Why is my water off?

If we are working on water lines in your area, water may be temporarily stopped during scheduled maintenance. We will have the water returned to service as soon as possible. We will communicate scheduled maintenance via this website or you may call our office at (337) 948-3785 to inquire on scheduled maintenance dates and times.

How can I find out if we are under a boil alert?

We will communicate alerts and important news with you via our News page on this website. We also are on Twitter and Facebook and can communicate with us there!